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Top 10 Accessible Design Oversights: Hotels

The Americans with Disabilities Act (ADA) was passed more than 30 years ago, but architects and designers still struggle with misconceptions about complying with the accessible design and construction requirements included in the ADA.

Our accessibility team works on a wide variety of projects across the country to ensure that buildings are designed to comply with the ADA (and other regulatory and building code requirements). Each project comes with its own unique set of challenges, and it is common for even our most experienced accessibility consultants to encounter a design problem we have never seen before.

However, there are design issues that we see again and again and again; these common accessibility oversights are not difficult to avoid if they’re accounted for early enough in the design process.

In this post, we explain how to avoid the top 10 accessible design mistakes that our consultants find in…hotels.

This blog post was originally published on August 08, 2019. It was updated on October 20, 2022 to ensure that the guidance and design requirements provided are up to date. (more…)

Fair Housing – What’s Your Safe Harbor?

This blog post was originally published on March 23, 2020. It was updated on April 24, 2022 to provide the latest, most accurate information on HUD-approved safe harbors for FHA compliance.

Cover of the Fair Housing Act Design ManualCompliance with the accessible design and construction requirements of the Fair Housing Act (FHA), a federal civil rights law, has significantly improved since the early 1990s when the regulations were promulgated. Unfortunately, a quick search of recent news articles will reveal that noncompliance with basic FHA requirements continues to be a problem in newly constructed multifamily projects nationwide. Owners, developers, architects, and others are still cited for noncompliance with the FHA’s seven design and construction requirements even though it has been more than 30 years since those requirements went into effect.

Based on our experience, one of the contributing factors in continued noncompliance is the common misconception that following the accessibility requirements of a building code will result in compliance with the FHA. It is important to note that if the accessibility requirements of one of the HUD-approved safe harbors are not incorporated into the design of a multifamily development, and the project complies only with the accessibility requirements of a building code, the risk of noncompliance exists. (more…)

Accessibility Tech Notes: Obstructed Forward Reach

Section drawing through kitchen sink with knee and toe clearance dimensioned below. A red dashed line shows faucet controls aligned with the front edge of the toe clearance.

The reach depth to controls mounted over obstructions cannot exceed the depth of the knee and toe clearance. Reaching beyond the front edge of the toe clearance is not permitted.

Operable parts designed to be used by building occupants, including but not limited to, thermostats, dispensers, light switches, fire alarm pull stations, etc., must be located so that they are accessible to everyone. Technical standards referenced by federal, state, and local laws and building codes include design criteria developed to ensure that operable parts are accessible. A 30 x 48 inch clear floor space is required to be positioned at the operable part to support one of two types of reaches: a forward (perpendicular) or a side (parallel) reach. Of the two reach types, each can be unobstructed or obstructed. Unobstructed forward and side reaches do not require reaching over an element to access an operable part. Conversely, obstructed forward and side reaches require reach over an element, such as a countertop or shelf, to access an operable part. Of all the reaches to operable parts, the obstructed forward reach is the most challenging to design and construct. As we always say, the devil is in the details, so proper detailing of the obstructed forward reach is critical to nail down in design.

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Designing for Inclusion with Victoria Lanteigne

Disability inclusion in the built environment is extremely important. But, it shouldn’t end there. How do we ensure that we are being truly inclusive of all types of people, taking into account a wider diversity of backgrounds, orientations, and abilities? The answer is Universal Design.

On this episode of Building’s + Beyond, Robb chats with former SWA employee and Universal Design expert, Victoria Lanteigne. Victoria has devoted her career to the advancement of Universal Design, educating herself and others on the concept and its limitless applications. In her interview, she discusses trends, tactics, and examples from the field, and challenges practitioners to re-think their definition of the word, design.

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Accessibility Tech Notes: Automatic Doors

image of "Caution Automatic Door" signAs the country continues to confront the realities of the COVID-19 pandemic, the way we navigate spaces is changing. One of these changes is the way we interact with common use objects that traditionally require hand-operation, like doors. While automatic doors have always been a good option for providing greater access to people with disabilities, hygiene concerns associated with the spread of disease have presented another argument for their use. The rise of touchless technology as a result of this pandemic will increase the use of automatic doors not just for accessibility or convenience, but for public health as well. For anyone considering incorporating automatic doors into their designs, either for new construction or as a retrofit, here are some important things to consider:

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Accessibility Tech Notes: Door Surface

The 2010 ADA Standards and the A117.1 Standard for Accessible and Usable Buildings and Facilities require the bottom 10 inches on the push side of a door to be smooth and free from any obstructions for the full width of the door. While there are some exceptions (e.g., sliding doors or tempered glass doors without stiles), this requirement applies at the following locations:

  • 2010 ADA Standards:
    • Public and Common Use Areas: All doors along the accessible route
    • Accessible Dwelling Units: The primary entry door and all doors within the unit intended for user passage
  • A117.1 Standard:
    • Public and Common Use Areas: All doors along the accessible route
    • Type B Dwelling Units: The primary entry door
    • Type A and Accessible Dwelling Units: The primary entry door and all doors within the unit intended for user passage

The door surface provision is intended to ensure the safety of people with disabilities who require the use of a wheelchair, walker, cane, or other mobility aid. It is common to utilize the toe of the wheelchair or leading edge of another mobility device to push open a door while moving through it. The smooth surface allows the footrest of a wheelchair or other mobility device that comes into contact with the door to slide across the door easily without catching.

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Tech Notes: Accessible Parking in Precast Garages

exterior of parking garageWhen designing accessible parking spaces, it is important to remember that the slope of the ground surface for the entire parking space and adjacent access aisle must not exceed 2% in any direction. We frequently see noncompliant slopes at accessible spaces, especially when the ground surface is asphalt or permeable pavers.  The slope along the perimeter of spaces at curbs or gutters is frequently more than 2% at up to 5%, which requires careful detailing and planning on the part of the architect, civil engineer, and on site contractors to ensure that a compliant slope is achieved at the accessible parking spaces. At parking structures and precast garage systems, we have found that important details and coordination needed to achieve compliant ground surface slopes are often overlooked.

 

design plan drawing

Ground surface slopes at walls or parapets often exceed 2%, (blue highlight) resulting in noncompliant slopes at the heads of accessible parking spaces.

In parking structures, it is common for an area along the perimeter of the slab (adjacent to walls or parapets) to slope in excess of 2% for drainage purposes. In some cases, this slope is embedded into the precast system. As a result, accessible parking spaces must be located away from the sloped edges during the initial design phase.

In other cases, noncompliance results from the application of a cast in place (CIP) wash applied to the top of the precast slab. In the detail shown below, note the slope condition at the CIP topping. The wash is often indicated only in section details on the precast drawing set, making it easy to miss if designers are not specifically looking for how these details affect accessible parking spaces. The entire project team involved in the design and/or construction of the garage must be made aware of where accessible parking spaces are located and understand the specific slope requirements to ensure that details are properly coordinated.

design details drawing

The cast in place topping results in a slope of more than 2% at 8.33% at the head of the accessible parking space.

Once the garage is constructed, it is nearly impossible and very costly to fix noncompliant slopes at the head of accessible parking spaces. In some garages, we have been able to solve the problem by shifting the striping at accessible parking spaces. This results in the steeply sloped ground surface being located fully outside of the parking space and access aisle. The problem is that this solution is dependent upon whether the spaces can be shifted without compromising the minimum required width of the drive aisle or obstructing access to other parking spaces.

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Environments for Aging: Designing Better Senior Housing

entry way of conference with attendees walking in

The 2019 Environments for Aging Conference took place last month in Salt Lake City, UT.

Last month, I had the opportunity to attend the Environments for Aging conference in Salt Lake City. Hundreds of professionals involved in the complex world of senior living gathered to learn from each other and to explore products and services that are designed for the senior population. It was not surprising to see the level of interest in the event; according to the US Census Bureau, 20 percent of the current US population will be 65 or older by 2029. The Baby Boomer generation, which accounts for the majority of that 20 percent, is moving into their 70s and are beginning to consider how and where they want to age. Some Boomers prefer to remain in their current homes in the communities that they helped build. Others want to move into smaller homes or prefer to transition to senior living communities. Many of these senior living communities are popping up both in suburbia and active urban centers in response to the current trend in senior housing preferences.

There are many senior housing typologies: among the most common are independent living, assisted living, and dementia care. Each type of living arrangement has specific needs that must be addressed from a design perspective.

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Trends in Healthcare: Nurse Call Devices

“Trends in Healthcare” is a recurring series that focuses on exciting new designs and technologies we’re seeing in healthcare projects and provides best practices on how to ensure that these latest trends are accessible to persons with disabilities. We build on the wealth of knowledge we gain from working with healthcare design teams, construction crews, and practitioners to provide practical solutions for achieving accessible healthcare environments.


According to the U.S. Centers for Disease Control and Prevention (CDC), falls account for 3 million injuries treated in emergency rooms, 800,000 hospitalizations, and 28,000 deaths each year in the U.S. One in five falls cause serious injuries such as concussions/traumatic brain injuries and hip fractures. Not only is this a public health concern, it is extremely costly. According to the CDC, medical costs directly related to injuries resulting from falls totaled more than $50 billion in 2015.[1] Within hospitals and long-term care facilities, effective implementation of interventions and design strategies to reduce patient falls are key to increased patient safety and decreased medical costs. However, it may not be possible to eliminate patient falls altogether, so features like a properly installed nurse call system can be life changing.[2]

Accessible Nurse Call Stations

Most state and local standards and regulations require nurse call devices in each public toilet room and within inpatient bath, toilet, and shower rooms.[3,4] Where provided in spaces required to be accessible, the nurse call device must also be accessible. An accessible nurse call device is one that meets the following requirements: (more…)

Trends in Healthcare: Patient Check-in Kiosks

“Trends in Healthcare” is a recurring series that focuses on exciting new designs and technologies we’re seeing in healthcare projects and provides best practices on how to ensure that these latest trends are accessible to persons with disabilities. We build on the wealth of knowledge we gain from working with healthcare design teams, construction crews, and practitioners to provide practical solutions for achieving accessible healthcare environments.

And now for our first installment…Patient Check-in Kiosks!


Check-in kiosks are becoming prevalent in state-of-the-art healthcare facilities. Where provided, at least one of each type of kiosk must be accessible.

Imagine that you are walking into the waiting room of your doctor’s office for your annual checkup. The waiting room is overflowing with people and the receptionists are answering phone calls, entering information into the computer, and taking care of the long line of patients ahead of you. That’s when, out of the corner of your eye, you see several touch screens located on a nearby counter. You’ve grown accustomed to self check-in kiosks at airports and theaters, but not at your doctor’s office. Eager to skip the long line, you make your way toward the digital devices. Hooray! Patient check-in kiosks have arrived!

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