Over the lifespan of a building, operations and maintenance staff arguably have the biggest impact on system performance and energy efficiency. With the right training, staff can keep a building running as it was designed to run and “create the change” to reduce energy usage, reduce repairs, and upgrade vs. replace equipment.
So how do project teams create O&M training programs that achieve all this?
In this episode, producer and guest host Dylan Martello chats with Luis Aragon and Heather Nolen—two O&M training experts at SWA—about balancing in-person and digital education, accounting for every learning style, breaking down language barriers, sustaining the training for the long term, and much more.
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